COREDESK SOLUTIONS

Managed Customer Support for UK Online Businesses

Email and live chat coverage across business hours, evenings, and overnight — without hiring internal staff.

Book a Free 15-Minute Call info@coredesksolutions.co.uk
🇬🇧 UK-Focused Support
⏱ Clear SLAs
🛡 Backup Coverage
🧪 Short Trial Available

What We Handle

  • Customer email and live chat enquiries
  • Orders, refunds, and complaint handling
  • Escalations and complex edge cases

How It Works

Onboarding

We align on your brand, policies, tone, and escalation rules.

Coverage

Our team handles customer emails and live chat during your chosen hours.

Oversight

You receive reporting, SLAs, and escalation handling.

Coverage Options

Monthly Annual (Save 10%)
£600/mo

Mon–Fri, UK business hours

£900/mo

Mon–Sun, day + evening

Most Popular
£1,200/mo

Mon–Sun, 24/7 coverage

Pricing FAQ

Is there a contract?
No long-term commitments. Cancel with notice.

Is training included?
Yes. We onboard using your processes and brand voice.

Can I upgrade later?
Yes — plans scale as your business grows.

Reliable Customer Support Without Hiring

Book a quick call or start with a short trial.

Book a Free 15-Minute Call info@coredesksolutions.co.uk